Home offices, students and small teams in Palo Alto depend on their computers every day. David Support gets them working again, with free diagnostics and no charge if we cannot fix it.
We find the problem at no cost and explain it in plain English.
Straightforward hourly rates. You approve the cost before work starts.
If we cannot fix it, you pay nothing for the repair. Repairs carry a 30-day warranty.
Call 415-685-3283 Text us Get a free quote
Local visits have no travel fee. A flat travel fee applies only to farther Bay Area locations, and bridge tolls are added at cost. Always quoted before we drive.
Help across Palo Alto
We help customers in Downtown and University Avenue, Midtown, Professorville, College Terrace and Barron Park, and in the homes and small offices around Stanford.
We also cover the neighboring cities of Menlo Park, Mountain View, Los Altos and East Palo Alto.
Common jobs in Palo Alto
Remote work and study put a lot of weight on a single laptop. The problems we see most often:
- a slow or overheating laptop that needs a clean-up, an upgrade or a new drive
- a cracked screen, a failing battery or a charger that stopped working
- setting up a new Mac or Windows computer and moving your files, photos and passwords across
- backups, so one failed drive does not cost you a thesis, a business file or years of photos
Simple pricing
- Free diagnostics on every device
- $45 to $100 per hour, depending on the work
- No fix, no charge, and a 30-day warranty on repairs
We work on-site or remotely, so call to confirm availability and any travel fee for your address. More detail: our computer and laptop repair services, Mac repair, small business IT support and the full Bay Area service area.
Frequently asked questions
How much does it cost?
Our rate is $45 to $100 per hour, depending on how specialized the work is. Diagnostics are free, and you get a clear plan and cost before any work starts.
What if you cannot fix it?
Then you pay nothing for the repair. The only possible charges are the travel fee for farther locations and any bridge tolls, both quoted before we come.
Do you come to Palo Alto?
Yes. We help customers across the Peninsula and the South Bay, in person or remotely. Call or text to confirm availability for your address.
